Download and Refund Policy

At GaapTunes, the only objective is to make the customer happy. The personalized songs are currently delivered either by Internet download or email only. After your purchase has been approved, we will process within two hours, and will be completed between twenty-four to forty-eight hours. You shall receive a confirmation email on your registered email address once your order has been processed. This email will serve as your electronic purchase receipt and will contain the information you need to access your purchase. Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads, we will not tolerate download abuse. We reserve the right to terminate your access to our download servers as per our discretion. We stand behind our songs and your satisfaction and happiness are important to us. However, because our products are digital goods delivered via Internet download, we generally offer no refunds. If you change your mind about your purchase and you have not downloaded our product and / or there is gross expectation mismatch, we will happily issue you a refund upon your request. Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within a day of your original purchase.